● What are the lead times at Belmont Home Decor?

Belmont Home Decor orders ship in just 3 business days, when ordered by 12pm CST. Shipping time depends on the destination. Bulk orders are subject to availability.

● What payment methods do you accept? 

Online orders can be paid with Mastercard, Visa, Discover, or AMEX cards. We never charge an additional fee for credit card transactions. 

● Are inserts included with a pillow purchase?

All decorative pillows include an insert of your choosing - either Cloud Faux Down, Plume Feather, or Bliss Blend - at no additional cost! Outdoor pillows will automatically include a weather-proof insert unless otherwise requested. Please note that pillowcases/sheet sets do not come filled. 

Please note that button-tufted pillows can only be filled with Cloud Down Alternative inserts.

● What inserts are recommended for my duvet cover?

We recommend deluxe warmth comforters for colder climates and duvet covers made of heavier fabrics. Medium weight is suitable as an all-season comforter, while light weight is ideal for warmer climates or those who prefer a blanket-like feeling. 

Please note that duvet covers do not come filled. If you wish to order a fill for your duvet cover, it must be ordered a la carte.

● What is included in a bedset?

A bedset includes all the decorative pieces you need to make your bed beautiful. Depending on size, this includes a duvet cover, pillows, and possibly a bedskirt. Every decorative pillow comes with an insert, however the duvet insert needs to be purchased separately. A full breakdown of what is included in each set can be found in the "About This Item" section of a bedset's webpage.

If you don't need a bedskirt or only want a few pillows, don't worry! All items within a set can be purchased individually.

• What are "super" sizes?

In addition to standard King and Queen, we offer both Super King and Super Queen sizes. These special sizes are extra-long on the sides, designed to accommodate a pillowtop mattress. The extra length can also be useful if you plan on tucking the duvet or coverlet under the mattress, or if you are trying to hide a box spring.

For reference, a standard Queen size will drop down about 12 inches on the side of a Queen mattress, while the Super Queen will drop down 16 inches. A standard King size will drop 14 inches, and a Super King will drop 18 inches. We recommend measuring the height of your mattress before you order.

Super sizes are available in coverlets, duvet covers, and duvet inserts.

● Can I request a swatch of fabric?

Yes! At Belmont Home Decor, we understand designing is a visual process. Fabric and trim swatches are available upon request to help you choose just the right textile. You can log in to order online. Swatch information can be found in the "About This Item" section of a fabric's webpage. We offer 3x3 and 12x12 swatches to help visualize patterns and repeats. Trim swatches are only available in 3" pieces.

● How do I find the repeat of my fabric?

Repeat information, content, and care instructions can be found in the "About This Item" section of a fabric's webpage. A fabric's repeat is the amount of space between where a pattern begins and ends, both vertically and horizontally.

● What is the difference between an up the roll fabric and a railroaded fabric?

A fabric’s pattern falls into one of two categories—either railroaded or up the roll. “Railroaded” or “RR” refers to a fabric with a pattern or grain that runs across the roll horizontally, from selvage to selvage, while “Up the roll” patterns run vertically, parallel to the selvages (edges).

● How many drapery rings/pins do I need?

Pleated drapery panels require a set of pins and decorative rings to hang on a rod. Single width (20 inch) panels require 7 pins per panel, one for each pleat and one for each end. Double width panels (40 inch) require 12 pins each. Pleated drapery panels include pins free of charge, but the decorative rings must be purchased separately.

● I forgot my log-in information. What should I do?

If you've forgotten your password, you may request a link to reset your password here. When resetting your password, the new password must have 1 capital letter, 8+ characters long, and 1 special character. 

● Will Belmont Home Decor sell my personal information or email address?

At Belmont Home Decor, we value and respect our customers and their privacy. We will never sell or distribute your personal information or email address outside our company. Our site security is standard SSL, so you can check out worry free.

● What is a Proposition 65 warning?

Proposition 65 ("Prop 65") is another name for California's Safe Drinking Water and Toxic Enforcement Act. This law requires businesses to warn California-based customers about potential exposure to substances linked to cancer or reproductive harm. Read more about this law here.

Due to multiple obstacles to compliance with this law (including administrative complications, an ever-changing list of reportable substances, and the financial burden of testing), we have made the difficult decision to apply this label to all products.

The label does not mean that a product has been proven to contain harmful substances. It means that the product has not been proven not to contain one of the substances on the Proposition 65 list.

We apologize for the lack of clarity this policy entails. We hope to be clearer and more deliberate with implementation as compliance becomes more achievable. In the meantime, if you have any concerns regarding the materials in a specific product, please do not hesitate to contact us for more information.

● What is the return policy at Belmont Home Decor?

Belmont Home Decor accepts authorized returns when items are in original condition. Prior to returning merchandise, please contact Customer Service for a return authorization number, which is required for all returns. Please note we will charge a $10 restocking fee for all returns. We do not accept products that have been used, damaged, or show signs of wear and tear.

• How much does it cost to ship within the continental United States?

Belmont Home Decor shipments are sent via FedEx Ground unless otherwise specified. 

Please note that your order may arrive in multiple shipments, rather than a single delivery.